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Call now to talk to an automation expert — (512) 345-2211

Ordering Guide

We work hard to make it easy to buy Robo-FTP. Here are the most common options for ordering.

Submit a Purchase Order

You can request a quote and submit purchase orders by contacting Sales at or +1 (512) 345-2211, option 1.

Orders should include description of items, quantities, unit prices, and totals as quoted either on the web site or a formal quote provided by our sales team.

A signed purchase order is required to receive Net 30 payment terms. Net 30 payment terms are available for US orders only.

Order Info

Minimum information required to place an order by email or fax:

  • Company name
  • Company mailing address (both billing and shipping)
  • Contact name
  • Contact email address
  • Contact phone number
  • Product name(s), prices, and quantities
  • Payment option (see below)

If this order is for resale, we also need complete information for the end user:

  • End user company name
  • End user company mailing address (both billing and shipping)
  • End user contact name
  • End user contact email address
  • End user contact phone number

Payment Options

Please specify which payment option you wish to use when you place your order. Once we receive your order we will send an invoice via e-mail with appropriate payment details.

Credit Card

The e-mail invoice will include a link you can click to pay the invoice online.

Check or Money Order

Make checks or money orders payable to Serengeti Systems Incorporated.

  • Payment must be in US dollars.
  • Payment must be drawn on a US bank.


Upon request we will include an e-mail address you can use to remit payment via PayPal.

Wire Transfer

Upon request we will include the necessary bank information to remit payment via wire transfer.

  • A wire transfer fee will apply to all orders paid by wire transfer.
  • You must make sure your bank deducts any fees for the outgoing wire transfer from your account and not from the total being transferred to our account.

Order through a Reseller/Distributor

We work with many resellers/distributors in all regions of the globe. Visit our Partners page for a partial list of vendors. If you do not see your preferred vendor on the list, please contact us.

See list of resellers/distributors

Didn't find what you were looking for? Please feel free to contact us and we will be happy to help you.

Need help figuring out where to start?

Our sales staff is available to answer product questions and help you determine if Robo-FTP is a good match for your project.

Call Now: (512) 345-2211