If the 30-day trial extension expires before you are done evaluating the software you can click the "Request Trial Extension" button on the License menu to ask for an additional 30-day period. Clicking that button opens a new window with instructions explaining the process. Read the instructions and then click the "Next" button in the bottom right corner.
Fill out the form fields according to the instructions and then click the "Next" button to submit the request.
At this point the Configurator will attempt to deliver the request directly to the Registration team. If it is unable to connect to our server, just follow the instructions to create a request file and upload it with a web browser. If the computer where Robo-FTP is installed does not have Internet access you can use a different computer to upload the request file.
In most circumstances the Configurator will be able to automatically deliver the request so you'll see the confirmation page and additional instructions:
When the evaluation extension is approved you will receive an email containing a site key to activate the new 30-day trial period. You should copy and paste the value if possible because it is easy to mistype the 24-character value. Click the "Next" button in the bottom right corner to complete the activation of the trial extension.
See also: License Menu