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Please carefully review What To Include When Contacting Support in its entirety before submitting your request. Failure to follow these instructions may result in your support request being delayed or rejected.
Phone Support
Technical Support is available by phone M-F, 9:30am-6:30pm, CST, excluding US holidays for registered users with a current support agreement.
(512) 345-2211 option 2
Frequently Asked Questions
The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.
Knowledge Base
Our searchable knowledge base covers most of the common errors and implementation problems you are likely to encounter.
Getting Started
Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.
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Professional Services
Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.