Q: Which product do I need: Robo-FTP, Robo-FTP XE, Robo-FTP Enterprise, or Robo-FTP Server?
There are two main categories of products: FTP clients and FTP servers.
Robo-FTP, Robo-FTP XE, and Robo-FTP Enterprise are all FTP clients and are used to make outgoing connections to FTP servers to push
and/or pull files. Robo-FTP Server is an FTP server and is used to allow incoming connections from FTP clients. Please see our
Product Guide for more details.
Yes. While Robo-FTP itself is 32-bit, it is fully compatible with
all Windows 64-bit editions. Robo-FTP is supported on all currently supported Windows platforms including Windows Vista, 2003 Server,
XP, 2000 Pro and Server, NT 4.0, and 98.
Q: What kind of support can I expect with Robo-FTP?
Q: My 30-day evaluation period has expired.
I'd like to continue with my evaluation of your product for awhile longer.
Can you extend this period for me?
Yes. You can find detailed instructions on the process
here.
Uninstalling and reinstalling the Robo-FTP eval negates the trial authorization
but we can reauthorize you. Click
here to find info on how to apply for
a 30-day reauthorization.
Robo-FTP supports FTP, FTPS, SFTP, HTTP, and HTTPS. FTPS and HTTPS use SSL to increase the security of
file transfers. SFTP is a different but similar protocol, based on SSH, which also
offers many security advantages over standard FTP.
Q: Does Robo-FTP support secure or encrypted file transfers?
Robo-FTP supports the two most commonly used methods of secure FTP file transfers -
SFTP (FTP over SSH) and FTPS (FTP over SSL). FTPS support includes both an encrypted
control channel with a clear data channel and encrypted control and data channels.
In addition, Robo-FTP supports HTTPS (HTTP over SSL). HTTPS is less common than FTPS and SFTP,
but is gaining in popularity.
Finally, Robo-FTP supports two types of file-level encryption and decryption with both integrated PGP (Pretty Good Privacy)
and ZIP (with AES encryption). These types of encryption can be used with any FTP or HTTP site.
Q: Can Robo-FTP pass FTP server logon information via the command line arguments?
Yes, you can pass a user name and password externally into Robo-FTP through
the command line arguments. Search for "command line" in the Help file for more information.
See also, Can variables be used in Robo-FTP script command options?
Q: Can Robo-FTP be launched from a batch process?
Yes. Robo-FTP can be executed from a batch process. You can specify which
script to run, along with more advanced features. Please see the Help file under
"command line" for more details.
See also, Can Robo-FTP return a value from a script so my batch file knows what happened?
Q: Can Robo-FTP return a value from a script so my batch file knows what happened?
Yes. Robo-FTP uses the /exitcode option on the EXIT command to return a
numeric value to the batch file, so your batch file will be notified.
See also, Can Robo-FTP be launched from a batch process?
Q: Can variables be used in Robo-FTP script command options?
Yes, Robo-FTP supports the ability to pass in variables in the script command
options. Please see the PERFORM command in the Help file for more details.
See also, Can Robo-FTP pass FTP server logon information via the command line arguments?
Q: Can Robo-FTP rename a file on an FTP site?
Yes, a file on an FTP site can be easily renamed with a single script command. See the
FTPRENAME Command in the Help file for more details.
Q: Can I use Robo-FTP to download an entire directory on an FTP server?
Yes, it is possible to download all the files in a server directory. Optionally all
subdirectories and files therein may also be downloaded. If a matching directory
structure does not exist on the local PC, it will be created. Please see the RCVFILE
command in the Help file.
Q: Can I use Robo-FTP to synchronize an entire FTP site with my local machine?
Yes, Robo-FTP has a built in script command that will synchronize two locations.
Please see the Help file for the SYNC command for further details.
Q: Can I determine if a particular file exists on an FTP server using Robo-FTP?
Yes. Please see the Help file under GETSITEFILE for more information about
seeing if a particular file exists on the FTP server.
Q: I want to schedule a file transfer to run every Monday morning at 9:00 a.m., can Robo-FTP do this?
Yes, Robo-FTP has a sophisticated, built-in scheduler to execute batch processes
whenever you like, so you can run your transfers unattended. You can get more information
in the Help file, under the CRON command.
Q: Can Robo-FTP obtain the newest or oldest files in a server directory? In a local folder?
Yes, Robo-FTP has built-in options for retrieving the newest and oldest files in a server
directory and/or a local folder. Please see GETNEXTFILE or GETSITEFILE in the Help
file for more details.
Q: Can Robo-FTP be used for positive pay?
Yes, Robo-FTP can be used for secure, reliable, automated transfer of Positive Pay files.
Please
contact sales for more information on using Robo-FTP in conjunction with a positive
pay program.
